Support center

Help for ParkScope,
without the clutter.

If something looks off, start with a quick refresh and version check. For bugs or data issues, send the park, attraction and approximate time so we can track it down fast.

App updates Data troubleshooting Report issues
Need help fast?
Start with app basics
Refresh · permissions · latest version
Found a bug?
Submit a support report
Park + ride + time · screenshots help
Report a bug / request a feature → System status
ParkScope attraction screen
Tip
Include screenshots
Best detail
Park + ride + time

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Start here

Quick troubleshooting

Common fixes

Most issues are resolved with a quick refresh, a stable connection, and the latest app version.

1

Refresh data

If waits or hours look stale, fully close and reopen the app, or pull to refresh where available.

2

Check permissions

Using nearby parks or visit tools? Confirm location permission is enabled in iOS Settings.

3

Update the app

Updates often include fixes for park feeds, reliability data, and UI improvements.

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Contact

Report issues & send feedback

Accuracy first

If something looks wrong — incorrect waits, missing attractions, unusual closures — the fastest path is a support report with park, attraction and approximate time.

Submit a report

Use the support form for bugs, feature requests, ideas and questions.

Report a bug / request a feature

What to include

Park name, attraction name, approximate time of day, and screenshots if possible.

System outages

If multiple things look stale at once, check System Status first to confirm data-source health.

View system status ParkScope home
Good to know
Data freshness
Waits & status update frequently
If something looks stale, compare with the System Status page before reporting.
Optional permissions
Location is not required
ParkScope works without location. It only improves nearby-parks and visit features.
Accounts
No account required
Your data stays on device, with iCloud sync available if enabled on your Apple devices.